Gmail
Evidently reads the emails under the labels you choose, or that match a search, and counts the referrals, appointments and outcomes your partners confirm. Never the whole inbox.
Connect an accountEvidently is in Google's testing stage, so only accounts on its test list can connect.
An example
Re: Referral - Maung YintReferrals
Grace Thomas <grace.thomas@seaviewhospital.example>
to Kavitha Rajan
Wed 28 Oct, 13:45
Dear Kavitha,
This is to confirm that we received your referral of 24 October for Mr Maung Yint (an eye infection).
Mr Maung Yint has been registered with our outpatient clinic and was given an appointment on Mon at 10am. The consultation fee is covered under the community fund, as agreed.
Please let us know if an interpreter is needed.
Regards,
Grace Thomas
Medical Social Worker
Seaview Community Hospital
1. What it reads
Only emails under the label you choose. The signature and the quoted email are cut off first.
2. What it takes
Grace Thomas, seaviewhospital.example
we received your referral of 24 October for Mr Maung Yint
3. The record it makes
- Type
- Referral
- Date
- 24 Oct 2026
- Programme
- Health Outreach
- Person
- P-0055
- Reads
- Emails under the labels you tick, or matching a search you write. Each email's subject and the sender's own words.
- Leaves out
- Quoted replies and signatures. Attachments are counted, not opened. Never the rest of your inbox.
- How often
- Every 30 minutes, only what is new or changed.
- You need
- A Google account that can see the label. Evidently never sends, moves or marks an email.
- When things change
- An email you delete is taken out of your numbers on the next read.
Connect it, step by step
In Sources, pick Gmail, read what Evidently will see, then press Continue with Google.
Choose your account and allow read-only access. Google may warn that the app isn't verified yet: it is in Google's testing stage.
Tick the labels to read, or write a search. A search that would read the whole inbox is refused.
Check how many emails and the source's name, then press Read emails with this label.
Watch the first emails being read. You can close the page.
Where you'll see it
- Sources shows when it was last read, its emails and the records found. Change picks more.
- Overview counts referrals made. Open the number to see the email, the words that support it highlighted.
- Review holds anything Evidently wasn't sure about.
If something goes wrong
| What you see | What to do |
|---|---|
| “That would read too much of the inbox.” | Choose a label, or add a label, a sender's address or a subject to the search. |
| Google says access is blocked, or the app isn't verified. | Evidently is still in Google's testing stage: only accounts on its test list can connect. Ask whoever runs your Evidently to add your address. |
| “This source needs you to sign in again.” | Press Reconnect with the same Google account. In Google's testing stage this can happen every week. |